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Simplicity. We created a professional and robust online booking system that rivals the larger company’s. Why? Because we understand how important it is to convert as many visitors that visit our website as possible. In fact, our guests no longer have to create an account to book your property. It’s automatically created for them AFTER they book. We want the booking process to be hassle free. This helps immensely with repeat guests who trust us and know how quickly they can book one of our properties.
Proactive. Something that all of our owners rave about is our proactive and no non-sense approach to property care. In fact we provide all new owners with a free home inspection. It’s important for us to manage your rental from the property and not behind a computer screen like so many other companies. We never outsource our housekeeping. All of our housekeepers are trained by a nationally recognized authority on Vacation Rental Housekeeping.
Leverage. We love marketing for our owners and have years of experience showcasing your property to the right audience. Whether it’s a Facebook advertisement, a cpc campaign or an email blast, we are leveraging our skills as internet marketers to get your property in front of the right people. We even hire professional photographers and videographers to create professional media that we then syndicate through our website and social media. We’d love to partner with you so that you can experience the same results we deliver to our current owners.Let's Partner
What Makes Lunamar Special
We built our reservation system from the ground up to make it super easy for our guests' to checkout. In fact, they don't even need an account to book your property. How's that for simplicity? Our checkout process is smooth and robust.
We have ZERO competition when it comes to housekeeping because we are the ONLY Property Management Service that doesn't outsource our housekeeping. We recruit and train all of our housekeepers internally.
Our internal processes and guidelines ensure that our guests have full access to their reservation information, during stay requests and maintenance reporting. We also provide guests with a Welcome Book and access to 24/7 on call support.
The difference between your property consistently earning a profit is maintenance. Our policy is to always be are proactive in preventing maintenance issues by conducting pre-arrival and post departure inspections. Having a piece of mind is priceless.
We work extremely hard to deliver the most memorable and heart felt guest experience for everyone that visits your property. The end result is a review that will convince others to book your home. We love our guests and they love Lunamar.
At Lunamar we don't market your property to look fancy, we market to get results. Our team is comprised of experienced marketers to maximize results. We specialize in email marketing, SEO, Adwords, social media & lead generation.
Delivering an amazing guest experience that exceeds expectations is our main focus at Lunamar. Making our guests feel like family is a part of our mission statement and has also been cleverly woven into our tagline. Lunamar is right where you want to be as a guest. Our job is to make the guest comfortable and to provide them with all of the amenities they need to have a positive and memorable experience that they are willing to share with friends, family and those on the website looking to book.
Every time we succeed at delivering an amazing guest experience, YOU win big because we now directly impact the 3 R's by increasing occupancy Rate, obtain superior Reviews and most importantly generate more Revenue.
We love social media and blogging. We continuously leverage the best strategies to find prospects through Facebook, Twitter, Instagram, Youtube and Pinterest. We post something new almost day. It shows that we are consistent and very involved in social media. This helps engagement, brand visibility and allows us to build strong one on one relationships with both current guests and interested prospects.
We are probably one of the only Property Management companies out there who have a dedicated Adwords professional on their staff. We understand the huge opportunities out there to have our advertisements being seen on thousands of relevant websites and blogs.
Our design team will actually create a banner advertisement of YOUR property so that we can add it into our rotation of advertisements.
For Owners: We communicate with our owners at least once per month because we want to keep you up to date on Lunamar, industry news, and important information. Lunamar Cares.
For Guests: We are in constant contact with our guests throughout the year, especially around Holidays and local events. We are always highlighting new properties, special offers and cool promotions to keep them excited and engaged with us.
Analytics are critical for any online business and Lunamar understands this more than anyone. We track everything. We know the hotspots on our website where people visit most and optimize these areas to increase clicks and engagement. We track open rates for our emails and all links clicked to we can spot trends and what type of content our guests and prospects respond best too.
Most importantly we track conversion rates on our website so that we know how many visitors we need to obtain a specific percentage of confirmed bookings.
Lunamar is very active in SEO and ensure that our website follows all of the latest guidelines for SEO. We use just the right mix of keywords and anchor text in our content. Google also rewards us for having a blog and posting relevant content that is useful for our audience. We are seen as a top authority in our industry. You can find us on the first page of Google for several keywords.
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